
Exceptional
Terms & Conditions
DISCLAIMER:
We use professional equipment and material as intended for its particular purpose within all designs. To limit your risk of damage we recommend that all decor and items remain in the
position and location they are ordered for, installed in or placed in. Please do not use or place any decor designed for indoor use outdoors or outside of covered 4-wall framed structures. Similarly, do not use any decor designed for outdoor use indoors.
PHOTOGRAPHY:
Photos or videos of our work may be taken for promotional use and advertising purposes on our website, portfolio, social media, brochure, etc. You agree to us taking and using such images as described and release any and all claims regarding use. This payment for service serves as a release authorization for such materials.
CONFIDENTIALITY:
All information provided by the Client shall be treated with the requisite confidentiality and will only be available to the Artist, and their decorating staff. Your personal details will not be made available to any other party without your express agreement.
SERVICE LOCATION:
We may require access to the location at least 2 hours prior to the scheduled event start time and for large event at least 4 hours. This is necessary in order for the Artist and decorating team to organize and set everything up before the event begins.
DELAYS:
The Artist and all decorating staff will arrive onsite as specified by the Client. We cannot be held responsible for delays (or incomplete decor) if not allowed a reasonable amount of time
to complete decor services as described in this agreement.
DECOR EQUIPMENT:
All re-usable non balloon equipment, including but not limited to frame, lighting, poles, fabric, etc., are the property of The Artist and must remain onsite for pickup at a specified time and date. The Client is responsible for all losses due to theft, vandalism, misplacement or damage. In the event that the Artist's equipment is damaged, misplaced, or stolen, the Client agrees to be billed for the repair or replacement cost of the item(s).
INCLEMENT WEATHER:
The Artist shall not be responsible should weather conditions make it impossible to setup decor services (as described in this agreement). This includes, but not limited to strong winds, rain or snowstorms. However, if inclement weather prevents delivery of agreed decor, Client will be allowed one reschedule date or a refund of the service fee minus cost of materials and deposit.
ACCIDENTS:
We are not responsible for accidents or injuries related to our decor that is caused by mischief or mishandling by the Client, Guests or Site Staff. Please, do not allow guests to put
the latex balloons into their mouths. Be aware that some Children and Adults have allergic reactions to latex. These groups of people should refrain from having any contact with the latex balloons.
OUTDOOR DECOR:
We use only the highest quality products and techniques to build your balloon decor.
However, due to the general nature of balloons, we cannot guarantee that they will remain perfect and intact when used outdoors. If inclement weather conditions make it difficult or impossible to produce as specified, we will do our best to be flexible with providing decor alternatives. It is clearly understood that there will be no refunds or discounts for loss, breakage or failure to produce due to factors outside and beyond our control.
Indemnification Clause:
Rubyuniquedesigns cannot be held liable for any losses, damages, liabilities or expenses that are a result of negligence by anyone at the event.
If any items are damaged due to the negligence of your guest, you the client are responsible and will be billed for a replacement.
Each Vendor services used is responsible for any error or damages that they may have caused and the event planner is not liable.
****By payment, the customers agrees to the services and terms listed in this document.***
Text Messages and Email Terms:
***By payment, the customers consent to sending and receiving text and email messages with Rubyuniquedesigns, containing celebrations, congratulations, holidays, birthday greetings, etc. Invoice, promotions, discounts, and mock designs.***
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**Please provide a REVIEW of your experience:**
Thank you so much for all your support, both in the past and in the future. We truly appreciate your time and feedback. Your reviews will make a significant difference for our business.
here's the link:
https://g.page/r/CV2EFswH6CP2EBE/review
Best regards,
Rubyuniquedesigns